Privacy Policy
Last Updated: Jan 2026
Introduction
WedoAI (“WedoAI,” “we,” “our,” or “us”) is a software solutions company specializing in AI-powered chatbots, automation tools, and communication platforms for businesses operating in the Life and Health Insurance sector.
We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our websites, funnels, AI chatbots, messaging systems, and software solutions (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
1. Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Email address
Phone number (including mobile number for SMS communications)
City, state, and zip code
Insurance-related preferences or inquiries
Any information submitted through forms, chatbots, or conversations
2. Insurance-Related Information
Depending on the funnel or chatbot interaction, we may collect limited, non-medical insurance qualification details such as:
Age range
Coverage interest (Life or Health Insurance)
General eligibility questions
Note: We do not collect or store protected health information (PHI) unless explicitly required and legally permitted.
3. Automatically Collected Information
When you interact with our Services, we may automatically collect:
IP address
Browser type
Device information
Pages visited and interaction data
Date and time of access
4. How We Use Your Information
We use the collected information to:
Provide AI chatbot and automation services
Respond to insurance inquiries and route leads appropriately
Deliver SMS, email, and voice communications
Improve system performance and user experience
Comply with legal, regulatory, and carrier requirements
Prevent fraud, abuse, or unauthorized access
5. SMS & A2P Messaging Compliance
By submitting your phone number through our forms or chatbots, you expressly consent to receive:
SMS messages
Automated or AI-assisted communications
Appointment reminders
Follow-ups related to insurance inquiries
Message frequency may vary.
Message and data rates may apply.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP to unsubscribe
HELP for assistance
Opting out will stop all future SMS messages from WedoAI Insurance.
We do not sell, rent, or share phone numbers for third-party marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. How We Share Information
We may share your information only with:
Authorized insurance agents or agencies only when you request or consent to be connected.
Technology service providers (e.g., CRM, SMS gateways, AI platforms)
Legal or regulatory authorities when required by law
All third parties are required to maintain confidentiality and data security.
7. Data Security
We implement industry-standard security measures including:
Secure servers
Encrypted data transmission
Restricted access controls
While no system is 100% secure, we take reasonable steps to protect your data from unauthorized access, misuse, or disclosure.
8. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
Improve site functionality
Analyze traffic and performance
Customize user experiences
You may disable cookies through your browser settings; however, some features may not function properly.
9. Third-Party Links
Our Services may contain links to third-party websites or insurance providers. We are not responsible for the privacy practices or content of those external sites.
10. Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion of your information
Withdraw consent for communications
To exercise these rights, contact us using the information below.
11. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
WedoAI
Website: https://wedoai.io
Email: info@wedoai.io